The Ten Rules of Engagement: A Summary
We understand the importance of engaging employees. It's our passion and it’s the first step to engaging customers. So we asked ourselves, how does a company become nurturing and fully engaging internally? To answer this question and to help companies build and increase employee engagement, we developed the “Ten Rules of Engagement”. Below we list the ten “Rules of Engagement” – feel free to click on the link to read each rule in more detail.
The Ten Rules of Engagement:
- Rule #1 - Employee Engagement is NOT an Initiative – It's a Way of Life.
- Rule #2 – Leaders Must Show Goodwill Toward Others.
- Rule #3 – Leaders Must “Know Their Employees”.
- Rule #4 – Leaders Must Have the Tools to Foster Engagement.
- Rule #5 – The Employee and Customer Experiences Must Be Mirror Images.
- Rule #6 – Companies Must Market to Employees to Engage Them.
- Rule #7 – Communication Builds Engagement.
- Rule #8 – Deal with any “Bad Apples”.
- Rule #9 – Engagement is More Than a “Pat on the Back”.
- Rule #10 – Measure the Right Things and Then Act.
Comments
Thanks for sharing this Judy. I find that this advice has relevance to recruiting as well. You could apply these 10 engagement factors to prospects and candidates alike and improve the relationships and success of a recruiting engine.
I enjoy your blog!
Michael Homula
Posted by: Michael Homula | February 15, 2008 11:48 AM